Warcraft 2 Ru's Policy on harassment

[woot.]

im just surprise van isnt ban from the game... 

[~ToRa~]

Might just be me but I don't ever read anything longer than a paragraph or two on forums (5-10 sentences)

My care factor is not high enough to read posts that long, and definitely not high enough to respond to a post that long.

Its not just you. Babyshark is mentally ill it’s better not to respond to her. She takes arguments over the internet very seriously.

[tk[as]]

I read the first 2 paragraphs.. I get pretty drunk sometimes but I typically don't forget what I did/said while drunk.

I have a hard time believing the claims u made.. I've fucked Around like 2 or 3 times.. But never remember doing what ur talking about

[Cel]

Yes virtual world true true, yet again most online applications, games, game communities, sites,  irc chats, have terms of use.
Not all have the same level of control, but there is a reason they all have terms of use.

Terms of use is a way to build up a common ground for a community you will find in most case they do make sure that members have the best experience possible from the start by setting the minimal amount of limits that allow the most people to feel at home.

When you say you tolerate anything you are saying you don't care if your members do use your platform for expressing their racial hate and all of that crap.
What if a user uses your platform for child porn diffusion and abuse? What then so you tolerate that too? Humans are capable of being awesome beings but they also can behave very badly.

Not having terms of use is just making it super hard to build a community because it is damaging it at the same time. Think about it, every time a new user is going to look at what that one mentally retarded guy has to says in the general channel or even whispers him them there is a lot of chances that this guy will just assume we all are like this because we basically tolerate it.

This is about the fact that even if these retarded people represent less than 1% of the community, one of them that we tolerate does more damage than anything we do to help the community grow.

All I am saying is I don't care about single isolated cases here, I look at the big picture and honestly if we are to help war2.ru grow and get more players we might as well start there.
You don't build a community around hate talks, anarchy and chaos.
You've got to give people something they want to be a part of and a place they want to settle in and where they feel at home.

The best way to do that is encouraging positive attitudes and exchanges, fair play, fun and making sure that interactions cannot be too damaging having terms of use gives a nice common ground that ensure that exchanges cannot be too destructive between players and for the community as a whole.

In short if you have "Welcome" written on your door step people might feel better about getting in and talking to you than if it is something like "death to all jews and niggas" simple as that.

[Certified MENSA Genius Brain (smart)]

[Igognito]

Harassment

In general, social behavior on the server is dealt with at the user-level.  When encountering unwanted messages from others, a user may choose to simply not listen, use the /squelch command, use the /dnd command, or ban the offending user from their games as necessary. 

However, occasionally harassment may arise, at which point administrators will step in.  Harassment will be considered to have taken place when a user makes a routine of bothering another user across multiple gaming sessions, and does in a persistent manner such that usual responses, such as typing /squelch once time each log-in session, fail to adequately handle the issue.

When a user is committing harassment, they will be warned by administrators, and failure to correct their behavior will lead to a ban.

I feel that this is not enough :-/

Honestly if we could just get people to grow-tf-up.

If you are a racist, a classist, a misogynist, a homophobe, a biggot or have any other socially unacceptable disorder then:

  A) definately don't stream it.
  B) don't inflict it on random players ESPECIALLY newbs.
  C) preferably keep it out of chat and this forum alltogether.
  D) regardless of you own private opinion, unless you are actually at a KKK meeting, seriously consider keeping it out of all social interactions with all human beings and you may discover that you have more friends.

I think I will agree with the above statements!

I believe we need a concrete and clear policy for Harassment. The punishments do not necessary need to be heavy but we do need to draw some lines.

Lambchops is at the right direction here!

We have some usual perps in the server. A few years ago when I started, they where a reason for me to actually abandon the server, I only stayed because of people like Smeagol, Xurnt, Lordvaras, TGS, Babyshark, Kintel, Sandman, KGBAgent (which I haven't seen for a while :-/) and many others.

There are plenty of nice people in the server, much more than the nasty few that needs to be educated. The problem is the few people that harass they get to appear active and to send people away.

[Certified MENSA Genius Brain (smart)]

doing more gets tricky as then people will all start reporting each other for flaming or w/e and admins will have to take a very active role, and will be constantly accused of playing favorites, and many people object to having these standards to begin with.  obviously we do not want van calling people the n word or babyshark talking about gay people going to hell, but it's tricky, some people would probably get mad if babyshark were banned for that, or some people would ask, well, why is she banned for that but this guy called me a fag, or this person said suck my dick, or this person raxed me and someone said i got "gayed"

that is why i support a policy where we act if the messaging is intrusive to the point that it is hard to block out and avoid, basically spammy in nature, ie the policy that tora has posted here.  that way we are not in charge of policing everything people say, and dont claim to, but also, no user can be constantly attacked in a way that theyre unable to easily mute or squelch to avoid.  so that they can still have a peaceful time playing with friends without being attacked

[Igognito]

This is all about drawing the lines :-)
I agree that some tolerance should exist but the points of lambchop where on the spot!

I would certainly put a rule in the following lines:

When your or someone is knowingly streaming (for example Xurnt) do not express your "hate" and do not verbally abuse.
As streaming remains online, this is easy to be verified when reported and can easily be punishable.

This also can work as a defensive measure!
PlayerX streams, when someone starts abusing, PlayerX just needs to state that is streaming and that they should remain civil. If not then the needed evidence for imposing the punishment is there.

Of course, cases with SS can also work as evidence but that is more cumbersome to impose and manage for the admins so the policy can be less direct.

A similar rule could apply for the forum.

[~ToRa~]

Why can’t the streamer just ban the person?

[Igognito]

Clearly because the verbal abuse started in game and not before.
Also, banning a player from 1 game is not a solution. /ignore is more or less a solution.

Many times, when I leave a game because of verbal harassment people keep send me messages.
I even had one player that logged out and logged in with a different name in order to by pass the /ignore...

This is a problem that needs to be handled by the admins.
The how is not exactly clear and I agree that we do not want to be banning people just for calling us names.
But there is a notable bulling problem in the server and we should do something about it.

I'm not expecting that we will reach a server that we will all be polite to each other... I wouldn't dare dreaming that.
Can you imagine van never bulling anyone??? Darn, that simply wouldn't be war2 anymore...

But I believe we must also draw a line to the bullies...

[~ToRa~]

Many times, when I leave a game because of verbal harassment people keep send me messages.
I even had one player that logged out and logged in with a different name in order to by pass the /ignore...

Did you use /ignore or /dnd?

[Szwagier]

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[Cel]

As I said it is not about one isolated case of one guy annoying a streamer or a new player it is the fact that unlike anywhere else these behaviors are tolerated.

It is quite easy to see when someone cross the line one ss and you have your nasty comment immortalized pretty much.

The thing is people are less likely to say nasty things that don't belong there if they know they can get banned for it in the first place.
Most of the time these people would never say something like that anywhere else for that exact reason.

I am a new player I log in I see heated and full of hatred racist and antisemitic talk on the general chat what do you think most people's next move is?
Its always the same with rules rules can be considered as limiting one's freedom true they also make sure that one person's action wont ruin other's experience.

Again It is about having a welcoming environment for new people.
About strengthening the community as a whole and providing an environment that is healthy for gaming and fun and where people feel safe to stay and even let their kid play.

I mean it is quite simple to do the link a lot of people came to my stream chat saying the community is horrible, I say it is time we do something about that.
Why should we tolerate a few disgusting members to have such a bad impact and draw such a nasty image of our community.

Imagine if other platforms like steam had no terms of use on their community's pages and all.

The problem is they are not just flagging themselves we all pay the price of these behaviors.
Its not about banning more people its about providing a set of rules that will eventually avoid problems to appear in the first place.

Also it is not about doing something new, Battle.net used to have terms of use.
Here is what they say on blizzard's website about harrasment:

Spoiler

Disruption / Harassment: Engage in any conduct designed or intended to disrupt or diminish the game experience for other players, or to disrupt operation of Blizzard’s Platform in any way, including the following:
Disrupting or assisting in the disruption of (i) any computer used to support the Platform or any Game environment; or (ii) any other player’s Game experience. ANY ATTEMPT BY YOU TO DISRUPT THE PLATFORM OR UNDERMINE THE LEGITIMATE OPERATION OF ANY GAME MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.
Harassing, griefing, abusive behavior or chat, deliberately poor teamwork intended to undermine other players’ experiences, deliberate inactivity or disconnecting, and/or any other activity which violates Blizzard’s Code of Conduct or In-Game Policies.

Here their code of conduct:
https://us.battle.net/support/en/article/42673

[WyZe]

You could be as racist, sexist, whatever as you wanted on Battle.net, there was no enforcement and therefor no punishment. Pretty bad example.

If someone logs on, sees something they don't like and runs away... who cares, honestly. A 'welcoming environment' isn't going to keep people around, you're either going to like the game and keep playing or not.

If you're experience is ruined by words, well fuck, I don't know what to say. Should have grown up on the internet in the 90's I guess.

[Cel]

Not true at all, there were bans for breaking the code of conduct I've seen some back in the days. And there are still today.

Most of the time people used to make racist jokes and sometime even be disgusting without meaning it just for the fun of it and usually this was understood as is and or people would talk to each other and resolve the issue between them.

But if players reported an abuse it was followed by actions usually the player would receive a warning  followed by a ban most of the time temporary if the abuse wasn't too grave.
But sometimes they would be forever bans when it was a player that just wouldn't learn.

Yes admins were not all over the place reading logs and all to enforce the rules to the letter. No one has the time for that and it wouldn't be nice either no one wants to live in a police state.
But they would just step in if an abuse was reported that is all we need.

Most people back in the days would just not take the time to report small transgressions and were forgiving and understood what was part of a joke so I understand if felt that way.

It is not because you set rules that everyone will constantly report people that break them they will take the time to report if the abuse is too damaging and the guy does not stop after being warned, usually if players take that time it means something it should have consequences.

Again it works the same today blizzard rarely bans people just when they repeatedly cross the line but at least there is a line and people know they have a way to end it if it goes too far.

Of course this is not about having admin use the ban hammers all the time it is about agreeing on a general code of conduct between
us.

Just so people can say things like: "Stop harassing me or I will report you for this and there will be actions taken."
Most of the time that will be enough the guy will stop because if it has consequences then yes people will behave.